20 ChatGPT Prompts Every Small Business Owner Should Save

20FOR BUSINESS20 ChatGPT promptsevery small businessowner should saveAI Toolbench

A general AI assistant like ChatGPT, Claude or Gemini can act like a part-time assistant for your business, if you know what to ask. Here are 20 ready-to-copy prompts for the jobs small business owners do every week. Replace the [brackets] with your details.

Tip: never paste customer passwords, card numbers or private personal data into an AI tool.

Marketing

  1. "Write 5 Instagram captions for [product] aimed at [audience]. Friendly tone, one emoji max, end each with a call to action."
  2. "Give me 10 blog post ideas that answer questions customers ask about [your service]."
  3. "Write a 100-word product description for [product]. Mention [3 features] and who it is for."
  4. "Create a simple 4-week social media calendar for a [type of business] posting 3 times a week. Show it as a table."
  5. "Suggest 10 low-cost promotion ideas for [business] in [city] with a monthly budget of [amount]."

Customer service

  1. "Write a polite reply to this complaint. Apologize, explain the fix, and offer [solution]: [paste]."
  2. "Write a friendly reply to this 5-star review that thanks the customer by name: [paste]."
  3. "Create an FAQ with 10 questions and short answers about [product or service]."
  4. "Write a message telling customers our prices increase by [X]% on [date], explaining why in a positive way."

Sales and email

  1. "Write a short follow-up email to a customer who asked for a quote 5 days ago and has not replied."
  2. "Write a welcome email for new customers of [business] with 3 tips to get the most from [product]."
  3. "Turn these notes into a professional quote description: [paste notes]."
  4. "Write 3 subject lines for a newsletter about [topic]. Keep them under 50 characters."

Planning and admin

  1. "Summarize this long email thread into key decisions and next steps: [paste]."
  2. "Create a checklist for opening my [type of shop] each morning."
  3. "Draft a simple job post for a part-time [role]: duties, hours and requirements."
  4. "Turn this messy list into a prioritized to-do list for this week: [paste]."

Thinking and strategy

  1. "List the pros and cons of [decision] for a small [type of business]."
  2. "Act as a customer who is unsure about buying [product]. What questions and doubts would you have?"
  3. "Review my business idea and point out the biggest risks I might be missing: [describe idea]."

Get better results

  • Give context: who your customers are, your tone, your location.
  • Ask for options: "give me 3 versions."
  • Always check facts, prices and promises before you publish or send.

More tools for your business: read The Small Business AI Toolkit.

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